Shipping Information

Where We Ship

We ship to all Canadian provinces and territories.

US and International shipping is not available at this time.

Shipping Policy

Orders under $200 before taxes will be shipped at a flat rate of $15. 

Order over $200 before tax will be shipped FREE OF CHARGE.

Heavy items such as toolboxes do not qualify for the flat rate or free shipping. Please call our Customer Service at 1-800-567-0518 for a personalized shipping quote based on your requirements.

Gray Tools will ship orders using a courier of its choice. Estimated delivery time is 5-7 days.

Shipping Confirmation Emails

We will send you a shipping confirmation email when all or part of your order is shipped. The email will include the Purolator tracking number.  You will be sent a shipping confirmation email with a tracking number for every shipment.  

Shipping in Multiple Packages

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items, which ship from the same location, are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

Tracking Your Order

You can check the status of your order anytime by clicking this link.

Delivering Your Package

We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
  • Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
  • Most items are available to ship in 1-2 business days unless otherwise noted.